FAQs

Do you offer international shipping?

We currently ship within the U.S. only — but global glam is coming soon! Join our email list to stay updated.

How long does shipping take?

Processing takes 1–3 business days. After that, expect delivery within 3–7 business days depending on your location.

What’s the best way to apply your lashes?

For best results, use a latex-free glue, wait 30 seconds for it to get tacky, and apply as close to your lash line as possible.

Can I return or exchange my order?

Due to hygiene reasons, all sales are final. If your item arrives damaged, email [email protected] within 3 days and we’ll take care of it.

Do you offer brand collabs or partnerships?

Absolutely! We love working with beauty influencers and creators. Head to our Brand Ambassador page to apply and start your glam journey with us.

Still need help?

Email us at customer support or DM us on Instagram @ValeahBeauty — we respond within 24–48 hours.